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The Human Factor

You can help make great products happen by becoming a user advocate. I'm convinced that it's the team's collective awareness and dedication to their users that makes all the difference. Send this article to people on your team. Go to usability tests or learn how to conduct one if no one else on your team knows how. Talk to product designers about what's going wrong. Ask your usability engineer how they do what they do and how you can help support them. Your official job title doesn't matter; users pay your salary no matter what you do. If you work in a UI discipline, help others on your team broaden their perspective, and invite their participation. When you read a good book or article about design, pass it on to those who need it the most. If you're one of the few on your team who feels passionately about good design, the challenge is yoursbut I'm here to help you however I can.


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